Customer Feedback Survey

HomeCustomer Feedback Survey

Compliance Engineering Pty Ltd, requests your help.

Please complete the following Customer Satisfaction Survey based on the project we recently completed for your organisation by filling in/selecting the most appropriate indicator that best reflects your opinion.

We value your business and would appreciate your feedback to enable us to improve our services.

Thank you for your time.

    Company Name (required)

    Your Name (required)

    Telephone (required)

    Your Email (required)

    1. How did you first hear about Compliance Engineering Pty Ltd?

    InternetReferred by othersMagazineYellow PagesOther

    Please provide detail on each of the following:

    If Internet Search. Which search words do you use to find our website?

    If referred by others. Please detail who

    If magazine. Please detail publication

    2. Was your initial enquiry answered to your satisfaction?

    Extremely wellVery wellSomewhat wellNot so wellNot at all well

    If not, please specify

    3. Did we provide a competitive quotation?

    0=Not Competitive 5=Very Competitive
    012345

    If not, please specify

    4. Did we provide the required service in a timely manner and to your satisfaction?

    0=Not at all 5=Above expectation
    012345

    If not, please specify

    5. Was it easy to do business with Compliance Engineering?

    0=Not at all likely 5=Extremely easy
    012345

    If not, please specify

    6. Was the quality of the Test Report acceptable?

    0=Not at all 5=Above expectation
    012345

    If not, please specify

    7. How likely is it that you would recommend this company to a friend or colleague?

    0=Not at all likely 5=Extremely likely
    012345

    If not, please specify

    8. In addition to EMC testing, what other testing services would you require?

    Please specify

    9. Overall, how would you rate the quality of your customer service experience?

    0=Very negative 5=Very positive
    012345

    If not, please specify

    10. Any additional comments and/or suggestions for improvement:

    Please specify

    11. Are you aware that Compliance Engineering also performs Ingress Protection (IP), Environmental Testing, Vibration & Shock, Impact testing and other specialised tests?

    YesNo

    12. In addition are you aware Compliance Engineering can now perform and are accredited to perform Product Safety Testing (Electrical Safety)?

    YesNo

    13. In addition, we ask if you could please provide a short Google review via the link below.

    https://g.page/r/CZ2x856s5BUpEAg/review